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case study :SCHIPHOL INTERNATIONAL HUB TO BECOME FAULTLESS: TRUTH OR DARE?

SCHIPHOL INTERNATIONAL HUB TO BECOME FAULTLESS: TRUTH OR DARE? 1.How many levels of complexity can you identify in Schiphol’s baggage conveyors network? There are four layers of complexity each of them is intermingled with others. The layers are given as below: 1.        The first level of complexity with Schiphol’s baggage conveyors network is where the bags are moved from check in area to departure gate. There was less coordination between software and hardware levels (e.g. conveyor belts, scanners, security checkers, etc.) 2.        The second level of complexity is at the level where the bags are moved gate to gate the place where the bag are handled by human support and aid the work (e.g. human baggage handlers) and also human-to-human relations (e.g. security officer with conveyor technician). 3.        Third level of complexity is at movement of the bogs from the arrival gate to t...
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CASE :MWEB BUSINESS: HACKED

1.   What technology issues led to the security breach at MWEB? The technology issues are compromised subscribers account details, published logon and password details that were published on the internet by hackers and MWEB previous web based self-service management system outsource to Internet Solution not yet migrate to the new MWEB network. So the reason is hackers gained access to Web based Internet Solutions self-service management system and it led to security breach that MWEB don’t have total control. 2. What is the possible business impact of this security breach for both MWEB and its customers? Possible business impacts for MWEB are: 1.They have to notifying all customers and find fast solution like contacting these customers to reset their passwords, as an added security measure. 2.They have to work together with Internet Solution to solve this issue. They need to determine reason for breach and this leads to interruption of business processes. 3.They will lose...
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case study :Mashaweer

1.What kinds of applications are described in this case? What business functions do they support? In this case, they started their own IT company, Innov8 (innovate), where they created a customized Enterprise Resource Planning (ERP) system, which they then connected to their customized PDAs (Personal Digital Assistants) through a cloud computing system that was made by LinkDotNet and Mobinil. Each rider receives tasks one at a time on the PDA, which also includes a GPS to provide detailed directions. The GPS monitors the rider’s location. 2.What are the benefits from equipping their riders with PDAs? Windows Mobile PDAs were used for viewing and updating orders on the move. Each PDA is paired to a Bluetooth mobile printer for printing receipts. The printer is also equipped with a swipe card reader module so that it can be used in the future for credit card payment collection, and for promotion cards. 3.Was it a good decision to expand the business to Cairo? What are the implic...
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