CASE:AMERICAN WATER KEEPS DATA FLOWING
1.Discuss the role of information policy, data administration, and efforts to ensure data quality in improving data management at American Water information policy helps management put information to the right channel. Data administration make sure all data is managed correctly, efficiently. Data quality is neccessary to keep valid information, eliminating faulty information or redundancy. 2.Describe roles played by information systems specialist and end users in American Water's systems transformation project to help business users transform what they need into information system 3.Why was the participation of business users so important? If they didn't play this role, what would have happened? the business users are the people who know how the business process, but they may not know how it works information system wise. To get optimal benefit of information system, business users will work together with information system specialist to transform what they need. 4