case study :SCHIPHOL INTERNATIONAL HUB TO BECOME FAULTLESS: TRUTH OR DARE?
SCHIPHOL INTERNATIONAL HUB TO BECOME FAULTLESS: TRUTH OR DARE? 1.How many levels of complexity can you identify in Schiphol’s baggage conveyors network? There are four layers of complexity each of them is intermingled with others. The layers are given as below: 1. The first level of complexity with Schiphol’s baggage conveyors network is where the bags are moved from check in area to departure gate. There was less coordination between software and hardware levels (e.g. conveyor belts, scanners, security checkers, etc.) 2. The second level of complexity is at the level where the bags are moved gate to gate the place where the bag are handled by human support and aid the work (e.g. human baggage handlers) and also human-to-human relations (e.g. security officer with conveyor technician). 3. Third level of complexity is at movement of the bogs from the arrival gate to the baggage claim where owner claim their bags from the security officers and conveyor tec
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